Careers at Northpoint

Are you an organised, people-focused administrator who wants to make a real difference in mental health support?

At Northpoint, we’re excited to offer a full-time opportunity for a Primary Care Mental Health Administrator, based at The Small Mill, Leeds.

We’re proud to be part of the Leeds Mental Wellbeing Service (LMWS), a collaborative initiative supporting thousands of people every year. As part of our Primary Care Mental Health team, you’ll play a key role in helping the service run smoothly so that people and families can access the support they need, when they need it.

Why choose Northpoint?

We’re a values-led charity with a strong reputation for delivering high-quality mental health services across Yorkshire. Working closely with local partners, health services, and national programmes such as Family Hubs and Start for Life, we take a collaborative and person-centred approach to improving mental health and wellbeing. If you’re motivated by purpose, impact, and inclusive practice, you’ll feel at home here.

Our offer to you:

• Permanent, full-time role (35 hours per week) with hybrid working options to support balance and flexibility
• Competitive salary aligned with experience
• Supportive, inclusive culture where your wellbeing and voice matter
• Ongoing learning and development to help you grow in your role
• Flexible working and job share opportunities

What you’ll do:

As a Primary Care Mental Health Administrator, you’ll be at the heart of service delivery. You will:

• Provide day-to-day administrative support to the team, using patient information systems to ensure accurate record-keeping
• Manage referrals and maintain accurate patient waiting lists
• Coordinate appointments, diaries, rotas and clinic schedules
• Organise meetings, including preparation and minute taking
• Provide reception and telephone support as needed

Your work will help ensure that people accessing our services experience a seamless, supportive and efficient journey.

What you’ll bring:

• Admin and systems experience, ideally within a health, care or support setting
• Reliable organisational and time management skills
• A warm, clear communication style with a positive, professional approach
• A commitment to inclusion, safeguarding and high-quality service delivery

If you’re passionate about supporting mental health services and want to make a meaningful impact behind the scenes, we’d love to hear from you.

Closing date: 20th October 2025

We review applications regularly and may close the advert early if we receive a high volume of interest or appoint before the deadline.

At Northpoint, we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer flexible working and job share opportunities.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS check before appointment is confirmed.